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THE AUTHOR'S TEACHING METHODS. IMPLEMENTATION OF READY-MADE TECHNICAL AUTOMATION SOLUTIONS: CRM, VOICE-BOT, AI.

Our customers

Financial market companies Africa, Russia, Georgia, Moldova, Ukraine, Kazakhstan, Uzbekistan.

TOP products for development the skills

All our technologies are based on practical experience.

GLADIATOR
COLLECTION

Technology and psychology of telephone negotiations

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ON-SITE СOLLECTION

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OPEN
COLLECTION

Building a recovery team from zero

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We know what we're talking about

EGOR TITOV
Founder of "HOBBA", "Titov Consulting"

A professional in the field of financial technology, chief operating management, training, development and motivation of staff.

My career path is 14 years of international practice:

3 years — a line-level employee;
6 years — middle manager;
5 years — senior management activity.

I work and acquire skills and knowledge in leading corporate structures of such companies as Unicredit Bank, Otkritie Bank, Alfa Group, multicultural regions of the world, Central Asia, Africa, Eastern Europe.

Do you need to improve the efficiency of your business processes?

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3470

3470 SPECIALISTS TRAINED IN NEW TECHNIQUES

35

HELPED 33 COMPANIES (MFOS, CAISERS, BANKS) BECOME MORE EFFICIENT

9

7 CONTACT CENTERS TRAINED AND LAUNCHED FROM SCRATCH

What customers are saying

Ha! Who might have doubted when three months ago I asked here for advice about a trainer who could teach a collective in Madagascar. And now, the first training program by Egor Titov is being held in the city of Antananarivo! Thanks to my colleagues for the suggestion and many thanks to Egor for a super interesting and very rich program.
Gentlemen, we have a lot to export! Such a program of this level just doesn't exist abroad! I'm proud of Russia and our coaches!
Thank you!

Mikhail Velichko

CEO Accesbanque (Madagascar)

Egor is a unique person - a rare combination of a talented coach and a top performer in negotiating with debtors.
Imagine that your best manager for dealing with difficult debtors voluntarily decided to share his knowledge and does it at a level that commands respect.
It's interesting to listen to him, and the techniques he delivers can bring additional collection already the next day.

Aleksey Teslenko

Cheif business development officer – First collection bureau

We have been looking for a long time for a practical trainer who could teach our fast-growing team under new volumes for business. Not a theorist who would tell us about the basics of psychology in the field of telephone negotiations, but a practicing specialist. Egor was recommended to me. And hoooraah we found what we needed! We have repeatedly booked training and consultations. Now I can also recommend Egor Titov as a practicing trainer and a real professional in debt collection.

Elena Gutsul

General Director of KA "Factor"

Egor was able to fully consider our needs in training the employees of the recovery department, as well as to prepare the training In the way to develop new knowledge, not only by deep theory, but with the help of pre-written practical cases, psychological games on interaction and the use of techniques of practical psychology of influence specific to our field of activity. All employees of the bank very much appreciated the training .
To summarize:

The material was prepared with an emphasis on practical application, the manner of presentation was easy, many practical examples when explaining.
There was a clear understanding that the material given by the trainer, worked out by him in practice, respectively inspires confidence. Clear and structured presentation of the material.

Alexander Suschitzky

Head of collection center Ukrsotsbank

Egor is a very talented person, the best Debt Collection coach I have met in my career.
With his help, a number of strategic projects were implemented in the country, which brought very good results.
For 15 years of working with various specialists in corporations in Ukraine and Canada, I can highlight Egor as one of the few people with whom I would like to be on the same team.

Denis Vorobyov

Head of Unicredit Bank Department

Our partners

CRM Delta M. Collection is a functional and professional system for automating debt collection and portfolio management processes.
An omnichannel platform for efficient and inexpensive automated customer communications.

Contact us:

e-mail:start@hobba1.com
skype: webicoaching

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